Privacy Policy

1 Information we collect

When you contact us or ask for a quote, we receive the details you supply. These can include your name, email, telephone number, ZIP code, service or property address, flooring preferences, project measurements, photos, and other information relevant to your request. We also keep communications, appointment and service records, and records of your text-message consent and withdrawal of consent.

Website and embedded service providers may collect technical details such as IP address, browser and device information, pages visited, referral information, and interactions with site features. Information collected through a quote form becomes part of the information we use to handle your project inquiry.

2 How we use your information

We use information to answer questions, evaluate projects, prepare and revise estimates, arrange visits, perform services, send project updates, and help customers. We also use it to administer business records, resolve issues, secure our systems, and understand and improve website performance.

Your messaging selections determine which categories of texts we may send. A quote request or telephone number alone does not authorize promotional messaging. Offers and advertising texts require a separate affirmative choice.

3 Mobile information and text messaging consent

We do not sell or rent mobile information, mobile numbers, or records of SMS opt-in and consent. We do not disclose them to affiliates or other third parties for their own advertising, marketing, or promotional activities. Other disclosures described in this policy do not authorize those uses of mobile information or SMS consent.

Providers working for us may receive the limited information needed to deliver our messages, administer consent and opt-out records, or support customers. Their access is for those services on our behalf and does not permit their own marketing use or transfer of consent to another sender.

With your separate permission, service messages may address estimates, appointments, scheduling, project progress, and customer assistance. A separate promotional selection permits special offers and service promotions. The number of texts varies with your selections and activity. Message and data rates may apply.

Text enrollment is optional. You can request an estimate or purchase services without enrolling. Send STOP in reply to unsubscribe or HELP for assistance. Additional program details appear in our Terms and Conditions: https://showmeepoxy.com/terms.html.

4 Providers and other disclosures

Our website quote forms and pricing calculator use GoHighLevel to process the information you submit for Show Me Epoxy. We may also use hosting, communications, customer-management, scheduling, and technical support providers. We provide information appropriate to their work for us, with mobile information and messaging consent subject to the restrictions above.

Information may be disclosed when required by applicable law or valid legal process, or as needed to protect people, property, and our services. These disclosures do not give another business permission to market using your SMS consent or mobile information.

5 Cookies and website analytics

Our website may use cookies and analytics services, including Google Analytics, to evaluate use of the site and improve its operation. Depending on the service and your settings, this may involve technical information about your browser, device, visits, and interactions.

Your browser settings can limit or clear cookies and stored website data. Separately hosted features, including customer-management services, may use their own cookies or similar tools under their providers’ policies. Browser restrictions may affect how those features function.

6 Information retention and security

We retain information for the time reasonably needed to handle requests and projects, support customers, maintain business and consent records, resolve disputes, and satisfy legal requirements. Keeping opt-out records helps us honor requests not to receive further texts.

We use reasonable measures to protect the information we handle. Internet communications and electronic storage nevertheless involve risks, and complete security cannot be promised.

7 Your privacy choices

Email or call us to request access to, correction of, or deletion of information you supplied. We may verify the requester’s identity and retain records where the law permits or requires it. You can use the same contact details to ask us to reconsider a response. Rights available under applicable law may depend on your location.

You may leave SMS consent unchecked and still request a quote. Reply STOP to withdraw text consent. Please provide only information needed for your flooring or coating request and avoid unnecessary sensitive personal details.

8 Information about children

Our services and website are directed to adult customers arranging flooring and coating work. We do not knowingly collect personal information from children younger than 13. If you believe a child has sent us information, contact us so we can investigate and take appropriate action.

9 Changes and contact details

We may revise this policy as our operations or applicable requirements change. The revision date identifies this version. Revising the policy does not enroll you in texts or broaden the messaging consent you previously gave. Direct privacy questions or requests to:

Pocata LLC operating as Show Me Epoxy
Jefferson City, Missouri, serving Mid-Missouri
Email: info@showmeepoxy.com
Phone: (573) 644-2422
Website: https://showmeepoxy.com/